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EdCo2025The Atlanta RIMS Educational Conference

Thursday January 30, 2025


Cobb Galleria Centre - 2 Galleria Parkway SE, Atlanta, GA 30339 


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EdCo2025



AGENDA DETAILS & SESSION INFORMATION

7:30 Registration/Badge Retrieval
7:30 - 8:30 AM Connection Before Content Breakfast

8:30 - 8:45 AM Welcome & Opening Remarks

  • Brian Nulty, Chapter President, Atlanta RIMS
  • Jim Burgess, Conference Chair, EdCo2025

8:45 - 10:00 AM KEYNOTE GENERAL SESSION

Building Global Resilience: The Power of Innovation, Collaboration and Future Talent

Dawn Miller

Chief Commercial Officer, Lloyd’s & CEO Lloyd’s Americas

Dawn joined Lloyd’s in 2022 and oversees Lloyd’s global network across the Americas,  Asia Pacific Middle East & Africa (APMEA) and European Regions. She is responsible for our Global Network governance, market development, strategic engagement with key trading partners, and New Entrants into the Lloyd's Market. She also leads on Strategy & Innovation at Lloyd’s, including the Lloyd’s Lab and Academy. Dawn is a member of the Lloyd’s Executive Committee  and is a director of Lloyd’s Insurance Company in Europe.

 She has over 25 years of experience working in the global insurance industry with oversight of underwriting, distribution, clients, and strategy, including leadership positions at CHUBB, AXA, AIG and WTW. Having started her career in Washington D.C., Dawn has since taken on senior positions in London, Houston, New York, Paris, Dubai, San Francisco and Zurich.
 
Dawn is a  Legacy Leader of the Insurance Industry Charitable Foundation (IICF) and immediate past chair of the Board of Trustees for IICF UK. She sits on the Leadership Council of Founders4Schools, the Executive Council of the International Insurance Society (IIS),  Advisory Council of the Insurance Information Institute (III) , Advisory Board of the Maurice R. Greenberg School of Risk Management, Insurance and Actuarial Science and is Vice Chair of The American University, School of International Service Dean’s Advisory Council.  Dawn is a member of the International Women’s Forum (IWF), Worshipful Company of Insurers (WCI) and joined the Board of British American Business in October 2024.


Breakout A: 10:30AM - 11:30AM

Session A1:

Revolutionizing Claims Processing: The Impact of Generative AI in Workers' Compensation

Generative AI is at the forefront of innovation across various industries, reshaping workflows and enhancing outcomes. This presentation will explore how generative AI is revolutionizing the workers' compensation sector, particularly through its applications in claims processing, fraud detection, and risk management. As more than half of insurers experiment with generative AI solutions, it is essential to understand how these technologies can improve efficiency and care delivery in this critical field. We will begin with a foundational overview of AI, defining its key components—such as machine learning, natural language processing, and robotics—and illustrating their relevance in today’s workplace. The session will then compare traditional claims processing methods with AI-enhanced approaches, highlighting significant improvements in accuracy, speed, and user experience. A major focus will be on how predictive AI models analyze data to identify risk trends, enabling proactive interventions that enhance health outcomes and lower costs. We will discuss the ways generative AI automates routine tasks, reducing workloads for claims professionals, and allowing them to concentrate on higher-value interactions with injured workers.

Presenters:


  • Cathy Van Emon, Vice President of Business Operations at CorVel, provides strategic direction to enhance operational practices and product prioritization across major corporate programs. With 15+ years in the industry, she introduces disruptive technologies such as AI, ML, and predictive analytics to boost corporate performance. Cathy holds a Master of Business in Business Economics from Ashford University and a BA in Business Administration from California State University, Fullerton, emphasizing Management Science and Information Systems, providing a solid foundation for her strategic approach.

Session A2:

Settling Cases in the Age of Nuclear Verdicts: Securing Insurers’ Consent and Participation in Settling High-Value Cases

In recent years, "nuclear verdicts" – jury awards that exceed $10 million – have shaken the insurance industry. Their increasing frequency and severity over the past decade has changed the dynamics of settlement discussions, forcing insurers and policyholders alike to consider strategies that minimize risk without surrendering control. For attorneys and claims professionals, navigating these high-stakes settlements requires both effective negotiation strategies and a solid understanding of the insurer-policyholder relationship. This presentation will equip attendees with practical tools and insights to better manage high-stakes settlements, foster cooperative engagement with insurers, and ultimately avoid the fallout of nuclear verdicts.

Presenters:


  • Rachel E. Hudgins has litigated hundreds of insurance coverage and bad faith claims in state and federal courts across the country and U.S. territories brought under a spectrum of insurance policies issued to individuals, public and private corporations, and government entities. Rachel’s success comes from cases ranging from the ordinary, such as storm-damaged properties, phishing-related data breaches, and wrongful employment termination, to the extraordinary, such as grand jury investigations, parasailing-related injuries, fraternity party injuries, blockades at the Indian-Nepali border, mass livestock deaths, exploding e-cigarettes, art provenance investigations, and free-fall drops at county fairs. Most recently, she has advised clients in a variety of industries on COVID-19 losses under first-party property and business interruption policies.

    Session A3: 

    Loss Control - Excelling in a Volatile Risk Landscape

    A more volatile risk landscape puts pressure on risk managers, making it more challenging to manage cost of risk and achieve key program metrics. In this session we'll explore how to "future proof" your program using technology and resiliency tactics. Learn how to gain the upper hand on claim trends and get ahead of and mitigate unpredictable losses.

      Presenter:

      • Devin Lindsey brings expertise in pre-loss/risk control, and has a wide array of thought leadership insight, incorporating his experience working with TPA & carrier customers, as well as direct experience working for an employer as Sr Risk Manager. Devin currently leads business development and analytics for Liberty Mutual and Helmsman Risk Control organizations. He is responsible for identifying and cultivating business opportunities with clients to help them integrate strategies that reduce their total cost of risk. Devin is also the executive sponsor of Liberty Mutual and Helmsman's Risk Control's customer advisory board which is comprised of select Fortune 500 business partners across multiple industries.


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      11:45 - 1:15 PM Lunch

      Lunch Keynote - AI and Cybersecurity at the Intersection of Risk and Insurance

      Presenter:


      Steve Reising

      Senior Attorney - Briskin, Cross & Sanford, LLC

      Steve is a Senior Attorney at Briskin, Cross & Sanford, LLC, with over 15 years of legal experience. Licensed in Georgia and Illinois, he has represented Fortune 500 companies and individuals in complex litigation involving business ownership, contracts, and bodily injuries. His current focus is on corporate law, mergers and acquisitions, franchise law, and business litigation. Steve holds a J.D. from the University of Illinois Chicago School of Law and a degree in Political Science and Business Administration from Illinois State University. He plays leadership roles in several legal organizations and has been recognized for excellence in corporate law by his peers, including Super Lawyer 2025. Steve has also contributed as a mentor in RIMS Student Mentor Program and presented on significant legal topics at previous Atlanta RIMS Educational Conferences.


      Adwait Joshi

      Founder/CEO of DataSeers

      Adwait Joshi is the founder and CEO of DataSeers, an innovative FinTech company known for its expertise in big data and analytics. With a profound understanding of the industry, Adwait has propelled DataSeers to success, earning multiple awards for innovation. Beyond his professional achievements, he is a standup comedian and musician, bringing humor and creativity to his leadership style. Adwait also leads SwarGanga, a prominent platform for North Indian Classical music, fostering a global community of music enthusiasts. Recognized for his contributions, he has received the Alpharetta Chamber of Commerce Community Award and was named one of ETA's 40 Under 40 in 2020.

      Breakout B: 1:30PM - 2:30PM

      Session B1:

      Insurance Regulatory Updates: AI, Privacy and Security and Surplus Lines

      This presentation will address an overview of new laws and regulations generally and then focus on artificial intelligence regulation in the insurance industry.

      Presenters:

      • Brian T. Casey focuses his practice on corporate, merger and acquisition, corporate and structured finance, and other transactional and regulatory matters for clients in the insurance, financial services and health care industries. He represents insurance companies, insurance holding companies, managing general agents and insurance agencies, third party and claims administrators, banks and other financial institutions, investment banks and reinsurance companies. He also advises clients on the intersection of insurance and technology, with experience in artificial intelligence, blockchain, digital insurance, insurance analytics and big data, Insurtechs, electronic commerce, and mobile technologies. He frequently writes and speaks on insurance industry topics.

      Session B2:

      Attracting, Retaining, Promoting & Engaging Diverse Talent in Insurance

      This presentation outlines strategies for insurance, brokerage, and risk management companies to attract, retain, promote, and engage diverse talent. It emphasizes outreach through partnerships with schools, scholarships, and DEI-focused branding to build a diverse talent pipeline. Retaining and promoting talent requires inclusive workplaces, mentorship programs, and transparent promotion pathways. The presentation also highlights the importance of supporting neurodivergent and disabled employees through accessible work environments and flexible policies. Companies should make financial commitments, engage communities, and publicly report on diversity goals to foster long-term success. Finally, actionable tips are provided for diverse professionals to advance their careers, including mentorship, networking, and earning certifications.

      Presenters: